Josh Meyers Portfolio

Delphia

Delphia is a community-powered robo investor built on top of an evergreen data pool contributed by Delphia users.

I worked with Delphia as a mid-level Product Designer for 3 months on the growth and core experience team before the company's priorities shifted and my position was eliminated.

My team consisted of 5 engineers, 1 product manager, and 1 senior product designer. During this time, I was responsible for leading the team on research-focused projects including continuous user research and a research discovery project aimed at identifying user problems in areas of security, trust, and community. Solving these problems were considered pivotal for our growth strategy and retention goals.

In this role I grew my leadership, UX research, and strategy skills - connecting research initiatives with tangible project strategy and execution

I worked with Delphia as a mid-level Product Designer for 3 months on the growth and core experience team before the company's priorities shifted and my position was eliminated.

In this role I grew my leadership, UX research, and strategy skills - connecting research initiatives with tangible project strategy and execution

https://delphia.com/

Transferable skills

Ability to plan and document research projects that uncover user problems, influence the product road map, create development tickets, and deliver on business objectives
Guiding users and stakeholders through interviews and surveys to deliver on a research hypothesis
Synthesizing research data into internal story-telling tools, identifying problems, opportunities, and potential solutions
Ability to run product strategy and retrospective sessions, leading the team through brainstorms, risk assessments, and team alignment

Ability to plan and document research projects that uncover user problems, influence the product road map, create development tickets, and deliver on business objectives
Guiding users and stakeholders through interviews and surveys to deliver on a research hypothesis
Synthesizing research data into internal story-telling tools, identifying problems, opportunities, and potential solutions
Ability to run product strategy and retrospective sessions, leading the team through brainstorms, risk assessments, and team alignment

Back

Continuous User Research

I led 30 minute generative user interviews on Thursdays every week to keep a pulse on user problems and goals. I was responsible for leading the discussion, taking notes, and documenting the session results in Dovetail.

Company wide shoutout

"Josh has been on the team for only a few weeks and has been making an impact in multiple areas at Delphia. Every Thursday, the Growth ream conducts a user interview which he has taken full ownership of. Since taking it over, he's made improvements to our discussion guide, refined our research plan, and added debrief time into the interview process… we've had great discussions on our learnings and takeaways."

Tiffany Chin, Direct Manager

Discovery Research

To inform future design efforts for the growth team, I designed and executed a discovery research plan which included a typeform survey, 12 user interviews, and a discovery readout.

The research led to multiple new problem areas that affected our goal of user retention and the number of users who share the app. These problems areas included concerns about security and trust in the financial sector.

My discovery readout successfully led to new design projects and dev tickets.

To inform future design efforts for the growth team, I designed and executed a discovery research plan which included a typeform survey, 12 user interviews, and a discovery readout.

My discovery readout successfully led to new design projects and dev tickets.

I don't have visuals but would love to chat more about what the research operations and readout entailed.

Product Strategy

I worked with my team to generate quarterly strategies, take account of resources, and assess and mitigate risk. These sessions involved brainstorming and compromising with the team to prioritize high-value goals and activities that we could complete in the quarter.

Summary

I collaborated across the company to enable and deliver research projects that supported design and development for the growth and core experience team.

During my time at Delphia, I met a lot of smart people and got the opportunity to explore what security and trust means to users in a highly regulated financial experience.

I collaborated across the company to enable and deliver research projects that supported design and development for the growth and core experience team.

During my time at Delphia, I met a lot of smart people and got the opportunity to explore what security and trust means to users in a highly regulated financial experience.

I'm open to full and part-time work. Let's talk about Product Design, Product Management, and Research: joshmeyers.design@gmail.com